Some delivery addresses are designated by our courier as “remote” and extra charges can apply (sometimes quite significant charges!). We only find this out after receiving your order. We will always endeavor to process your order without any additional charges where the cost is reasonable, but on some occasions we may contact you asking you to cover a delivery surcharge.
We are not able to process orders on Saturdays and Sundays – so if you order on a weekend, we will receive and process your order on the subsequent Monday. Quoted delivery transit times commence from then.
Please be advised that we will ship your order from our Asian warehouse located in Mainland China. Import duties and/or taxes may apply if you are located outside of mainland China. The recipient of the package will be responsible for these taxes and may need to pay the courier company directly in order to complete the delivery.
We will send your products via the most efficient shipping service available. We often use SF, ANE and FedEx. We will send you the tracking information when we have shipped your purchase so you can track the delivery.
We will endeavour to deliver goods within the times stated but goods are subject to availability and some delays are out of our control. Any dates we specify for delivery of goods are approximate and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay. You can rest assured that we will work to rectify any delivery problems with the minimal delay. Above all, we want you our customers to be happy with the service offered by us here at Liforme.